Dr Robert Laidlaw · MBBS · AHPRA MED0001678014
Same-day video consultations with a SIRA-experienced doctor. Your Certificate of Capacity or Certificate of Fitness is issued during the call. $0 cost with a valid claim number — we bill your insurer directly.
No claim number yet? No problem — we can see you before your claim is lodged.
Can't talk? SMS 0418 171 898 and we'll call you back.
Same-day
Appointments available 7 days
$0
Out-of-pocket with a valid claim
SIRA
Compliant certificates every time
2 hrs
Average certificate turnaround
What people most often want to know before they book.
Yes. SIRA Certificates of Capacity issued during the consult are accepted by all NSW WorkCover and CTP insurers.
$0 if you have a valid claim number — we bill the insurer directly. No claim number yet? You pay $112 upfront, fully reimbursable once your claim is accepted.
Usually 15–25 minutes via telehealth video. Same-day appointments available 7 days a week, including evenings.
That's fine — Claims Doctor provides an independent medico-legal opinion. We don't replace your GP.
No problem. We can see you before your claim is lodged. You pay $112 upfront — fully reimbursable once your insurer accepts the claim.
Yes. Your certificate is completed during the video consultation and sent digitally to you, your employer, and your insurer.
More questions? Read the full FAQ
Real feedback from NSW workers and accident victims we've helped.
★★★★★“I was injured at work on a Friday afternoon and had no idea what to do. Claims Doctor had me seen within two hours and my certificate sent to my employer the same day.”
★★★★★“My GP kept saying she didn't do WorkCover. I found Claims Doctor online, booked a same-day appointment and had my certificate before lunch. Wish I'd found them sooner.”
★★★★★“After my car accident I didn't know I could see a doctor by video for my CTP claim. The process was easy, the doctor was thorough, and I paid nothing out of pocket.”
Book online. See a doctor via video. Receive your certificate — all in the same day.
Step 01
Book online or call. Same-day appointments available. Have your claim number, insurer name, and injury details ready.
Have these ready:
Step 02
Connect via secure Google Meet video call. Your doctor assesses your injury, discusses work capacity, and builds a return-to-work plan. 15–30 minutes.
Step 03
Your Certificate of Capacity or Certificate of Fitness is completed during the call and sent digitally to you, your employer, and your insurer.
Same-day telehealth assessments with a SIRA-experienced doctor. Your certificate is issued during the consultation.
For workplace injuries in NSW. Clinical assessment and SIRA-compliant certification completed during your consultation. Documents your current work capacity, any restrictions, and your return-to-work plan.
For motor vehicle accident injuries under NSW CTP. Documentation prepared on the day for timely insurer processing. Covers physical and psychological injuries from motor accidents.
Not a GP clinic that also does claims. Everything is designed for same-day certificate outcomes and insurer-ready documentation.
Appointments now, certificate issued during the call — not the next day.
Insurer-ready certificates accepted by all NSW WorkCover and CTP insurers.
With a valid claim number, we bill your insurer directly through Tyro Health.
Purpose-built for claims workflows — from booking to documentation delivery.
We assess common workplace and motor accident injuries and provide structured capacity guidance for your claim.
Hurt your back at work in NSW? Same-day WorkCover Certificate of Capacity via telehealth. $0 out-of-pocket. SIRA-experienced doctors.
Concussion or head injury at work in NSW? Same-day WorkCover Certificate of Capacity via telehealth. SIRA-experienced doctors. $0 out-of-pocket.
Broken bone from a motor vehicle accident in NSW? Same-day CTP medical certificate via telehealth. No gap. SIRA-experienced doctors.
Herniated disc or spinal injury from work in NSW? Same-day WorkCover medical certificate via telehealth. No gap. Book your consultation today.
Knee injury from work in NSW? Same-day WorkCover medical certificate via telehealth with SIRA-experienced doctors. $0 out-of-pocket.
PTSD after a workplace incident in NSW? Same-day WorkCover medical certificate via confidential telehealth. $0 out-of-pocket.
Repetitive strain injury from work in NSW? Same-day WorkCover Certificate of Capacity via telehealth. $0 out-of-pocket, 7-day access.
Workplace shoulder injury in NSW? Get a same-day WorkCover Certificate of Capacity via telehealth. No gap, no waiting rooms.
Whiplash after a car accident in NSW? Same-day CTP medical certificate via telehealth with SIRA-experienced doctors. $0 out-of-pocket.
Injured working from home in NSW? You may be covered by WorkCover. Get a same-day medical certificate via telehealth. $0 out-of-pocket.
Work-related stress or anxiety in NSW? Same-day WorkCover certificate via confidential telehealth consultation. No gap. SIRA-experienced doctors.
Psychological injury from workplace bullying in NSW? Same-day WorkCover certificate via confidential telehealth. $0 out-of-pocket.
Don't see your condition? Book a consult — we treat a wide range of workplace and motor accident injuries.
Your doctor
MBBS · AHPRA MED0001678014 · Provider 433219VH
Dr Laidlaw's career spans emergency medicine, neurosurgery, and sports medicine, including roles as Club Doctor for the North Sydney Bears and St George Illawarra Dragons. He has served as an expert advisor to the World Health Organization and on the National Expert Reference Panel for the Australian Department of Health.
At Claims Doctor, he combines frontline clinical experience with strong medico-legal documentation standards — so your certificate is accurate, thorough, and insurer-ready.
Meet Dr Laidlaw
Same-day appointments available 7 days a week. Book online or call now.
Can't talk? SMS 0418 171 898 and we'll call you back.
