Claims Doctor

For solicitors

A same-day SIRA certificate for your client — without the GP wait.

Refer your client to a SIRA-experienced doctor. Certificate of Capacity issued during the consult, billed to the insurer, no out-of-pocket cost to the patient.

Why solicitors refer to Claims Doctor

When you represent injured workers in NSW, you know the frustration of waiting for medical certificates. Claims Doctor was built to solve this problem.

Speed That Matches Your Timeframes

Same-day appointments mean your client can have a Certificate of Capacity or Certificate of Fitness in hand within hours of your referral. Not days. Not weeks.

  • Same-day appointments, 7 days a week
  • Certificate sent digitally within 2 hours of consultation
  • Follow-up certificates available on the same basis

SIRA Compliance You Can Trust

Claims Doctor specialises exclusively in WorkCover and CTP medical certificates. Every certificate is designed to withstand scrutiny from insurers, employers, and regulatory bodies.

  • SIRA-compliant Certificates of Capacity and Fitness
  • Issued by an AHPRA-registered doctor with medico-legal expertise
  • Accepted by all NSW WorkCover and CTP insurers

$0 Patient Co-Pay

Claims Doctor bills the insurer directly through Tyro Health. There is no out-of-pocket cost to your client. This removes a common barrier that prevents injured workers from getting the documentation they need.

  • $0 out-of-pocket for patients with a valid claim number
  • Applies to initial and follow-up consultations
  • Pre-claim patients pay $112 upfront — fully reimbursable on claim acceptance

Telehealth That Removes Barriers

Many of your clients may have mobility limitations, live in regional areas, or face transport difficulties. Telehealth means they can consult from home, from their phone.

  • Secure Google Meet video consultations
  • Phone-only consultations available
  • No travel, no waiting rooms

How the referral process works

Step 01

Send your referral

Email a brief referral note with your client's name, injury date, claim number (if known), insurer, and contact details.

Step 02

Client books

We contact your client directly to book a same-day appointment, or they can book online via claimsdoctor.com.au/book.

Step 03

Certificate delivered

The SIRA-compliant certificate is sent to your client and can be forwarded to you as their solicitor. Usually within 2 hours of the appointment.

For multiple clients or bulk referral arrangements, call us to discuss.

About Dr Robert Laidlaw

Claims Doctor is led by Dr Robert Laidlaw (MBBS, AHPRA MED0001678014), a medical practitioner with experience spanning emergency medicine, neurosurgery, and occupational health. His clinical background gives him a thorough understanding of injury assessment across the full spectrum of workplace and motor vehicle injuries.

Dr Laidlaw has served as Club Doctor for two NRL clubs, as an expert advisor to the World Health Organization, and on the National Expert Reference Panel for the Australian Department of Health.

Full bio →
Dr Robert Laidlaw

Start referring today

If your practice handles WorkCover or CTP claims in NSW, Claims Doctor can help your clients get the medical documentation they need — fast, compliant, and at no cost.