WorkCoverCertificate of Capacity

Work From Home Injury Compensation

If you've been injured while working from home, you may be entitled to NSW WorkCover compensation — even if the injury occurred at your home. Claims Doctor can provide same-day medical certificates via telehealth to support your work-from-home injury claim.

Book a same-day consult — $0 out-of-pocket Call (02) 7257 7918

Can't talk? SMS 0418 171 898

Are work-from-home injuries covered by WorkCover?

Yes, in many circumstances. If you were injured during your normal work hours while performing your work duties from home, NSW WorkCover may cover your injury. This includes injuries from ergonomic issues, slips and falls during work hours, and psychological injuries from your work environment.

What you need to document

For a work-from-home injury claim, it is important to document: the time and circumstances of the injury; your work activities at the time; the nature and extent of your injuries; and how the injury affects your capacity to work. Claims Doctor will help you document this accurately in your Certificate of Capacity.

Frequently asked questions

I'm not sure if my injury is covered — should I still get a certificate?

Yes. It is always better to have your injury documented promptly. Claims Doctor can assess your situation and help you understand your potential entitlements.

Can I claim for an ergonomic injury from poor home office setup?

Potentially, yes. Gradual-onset conditions caused by inadequate home office ergonomics provided by your employer may be claimable. This is assessed case by case.