Claims Doctor
WorkCoverCertificate of Capacity

PTSD from Workplace Incidents

Post-traumatic stress disorder (PTSD) resulting from a workplace incident is a serious psychological injury recognised under NSW WorkCover. Claims Doctor provides confidential same-day telehealth consultations for psychological injuries, with no requirement to attend a clinic in person.

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PTSD as a workplace injury

PTSD can result from witnessing or experiencing a traumatic event at work, such as a serious accident, assault, robbery, or the sudden death of a colleague. Symptoms include flashbacks, nightmares, hypervigilance, avoidance, and significant distress that affects your ability to work.

WorkCover coverage for psychological injuries

NSW WorkCover covers psychological injuries arising from work. Your entitlements include psychological treatment (therapy, psychiatry), medication costs, and weekly compensation if you cannot work. A Certificate of Capacity from an authorised doctor is required to access these entitlements.

Confidential telehealth for psychological injuries

Telehealth is particularly well-suited to psychological injuries — you can consult from the privacy of your own home without the anxiety of waiting rooms or face-to-face settings. Dr Laidlaw will conduct a sensitive, thorough assessment and provide appropriate referrals to psychologists or psychiatrists.

Frequently asked questions

Is my consultation confidential?
Yes. All consultations are conducted via secure, encrypted Google Meet. Your consultation is private and your information is handled in accordance with the Australian Privacy Principles.
Can I be referred to a psychologist through WorkCover?
Yes. Dr Laidlaw can refer you to an appropriate psychologist or psychiatrist as part of your WorkCover treatment plan, at no out-of-pocket cost to you.