Same-day video consultations with a SIRA-experienced doctor. Your Certificate of Capacity or Certificate of Fitness issued during the call. $0 cost with a valid claim number — we bill your insurer directly.
No claim number yet? No problem — we can see you before your claim is lodged.
Book online. See a doctor via video. Receive your certificate — all in the same day.
Book your consultation online or by phone. Same-day appointments available. Have your claim number, insurer name, and injury details ready.
Connect via secure video call. Your doctor will assess your injury, discuss your work capacity, and develop a return-to-work plan. 15–30 minutes.
Your Certificate of Capacity or Certificate of Fitness is completed during the call and sent digitally to you, your employer, and your insurer.
Same-day telehealth assessments with a SIRA-experienced doctor. Your certificate issued during the consultation.
Injured at work? We provide same-day telehealth consultations for injured workers in NSW. Your doctor completes the SIRA Certificate of Capacity during the video consultation. Clinical assessment, certificate completed and signed during the call, digital delivery to you, your employer, and your insurer, return-to-work capacity assessment, and specialist referrals as needed.
$0 out-of-pocket cost with a valid WorkCover claim number. We bill your insurer directly at SIRA-gazetted rates.
Book a WorkCover ConsultationBeen in a motor vehicle accident? You need a Certificate of Fitness for your CTP claim. Claims Doctor provides same-day telehealth assessments with a SIRA-experienced doctor. Clinical assessment, certificate completed and signed during the call, digital delivery to you and your CTP insurer, injury documentation and treatment recommendations, and referrals for ongoing treatment.
$0 out-of-pocket cost with a valid CTP claim number. We bill your CTP insurer directly at AMA rates.
Book a CTP ConsultationNot a GP clinic that also does WorkCover. The only telehealth clinic built from the ground up for same-day claims certificates.
Other providers promise 24–48 hours. We provide same-day video consultations with appointments available right now. Your certificate is issued during the call, not days later. No waiting rooms. No callbacks.
Our doctors understand the SIRA system. Your certificate will be accurate, compliant, and accepted by your insurer first time. No rejections. No delays to your income support.
With a valid WorkCover or CTP claim number, there is no cost to you. We bill your insurer directly. No gap payments. No surprise invoices.
We didn't bolt telehealth onto a physical clinic. Our booking system, clinical workflow, and certificate delivery are built entirely around getting you seen fast from home.
Medical Director • MBBS (James Cook University)
Dr Laidlaw is the founding Medical Director of Claims Doctor. His career spans emergency medicine, neurosurgery, and sports medicine — including roles as Club Doctor for the North Sydney Bears and St George Illawarra Dragons. He has served on the National Expert Reference Panel for the Australian Department of Health and as an expert advisor to the World Health Organization. At Claims Doctor, Dr Laidlaw combines frontline clinical experience with deep expertise in clinical governance, medico-legal documentation, and injury assessment to deliver certificates that are accurate, thorough, and accepted by insurers without question.
Yes. SIRA has formally endorsed telehealth as a valid mode of consultation delivery for both WorkCover and CTP in NSW. Video consultation is the mandated standard. Claims Doctor conducts all consultations via secure, SIRA-compliant video call.
$0 out-of-pocket with a valid WorkCover or CTP claim number. We bill your insurer directly at SIRA-gazetted rates (WorkCover) or AMA rates (CTP). You are not required to pay anything upfront.
Same day. We offer appointments 7 days a week — Monday to Friday 9:00 AM to 9:00 PM, and Saturday to Sunday 10:00 AM to 2:00 PM. Most patients are seen within hours of booking.
Your doctor conducts a clinical assessment via video, discusses your injury and symptoms, assesses your capacity for work, and completes your Certificate of Capacity (WorkCover) or Certificate of Fitness (CTP) during the call. The certificate is sent to you digitally immediately.
Yes. Under the NSW workers compensation system, you have the right to choose your own treating doctor. You can nominate a Claims Doctor practitioner as your Nominated Treating Doctor for ongoing certificate reviews and injury management.
Book a same-day video consultation. Certificate issued during the call. $0 cost with a valid claim number.
